Legal

PRIVACY POLICY

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

  • Account information (email, password)
  • Profile information (name, business details)
  • Payment information (processed securely by our payment partners)
  • Product data you import and create
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect and prevent fraud and abuse

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our platform
  • Shopify (when you connect your store)
  • Payment processors (for billing)
  • Law enforcement when required by law

4. Data Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications

6. Cookies

We use cookies and similar technologies to provide, improve, and protect our services. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@velopage.io